Once your order has shipped an email will be sent to you containing tracking information.  Additionally please allow 24-48 business hours for your shipment details to update with USPS. 

Upon completion of your order a confirmation email with the details of your order will be sent to you. Please ensure your checkout process is complete with the correct email address until you reach the page containing your order number. Please note to check your spam folder, as well as your email, may have filtered into that folder. 

Please contact USPS to resolve the issue or file a claim. All packages are insured, SKIN By Jasmine Cosmetic is NOT responsible for packages that have been delivered.